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Returns & Cancellation


Within 30 days of delivery you may return items you purchase as long as it is in brand new condition with original packaging for a full refund (excluding any shipping cost that was incurred with delivery of your item). We'll also pay the return shipping cost if the return is the result of our error. We'll notify you via email once we've received and processed the returned item. Please return items in boxes not courier bags to avoid damage to packaging. 

Refunds will be issued in the same form of payment originally used for purchase within 5 business days of receipt of your return.

Car seat and capsule returns are at the managers discretion. 

Cancellation Policy

If for any reason you'd like to cancel your order please contact us by email, telephone or by completing the form below. Providing your order has not shipped we'll cancel your order and you will receive email confirmation of the cancellation.

Once cancelled we'll issue a full refund to the form of payment used for your purchase within 5 business days.

   Full Name
*  Email Address
   Company Name
   Phone Number
   Order Number
   RMA Number
*  Details
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